You can check your Internet connection to see if it is the problem. Problems at Playstation Network. Bug: PlayStation Network connectivity problems Network connectivity problems are the most persistent complaint with the PS4 and often manifest themselves as either NW-31201-7 and WV-33899-2 errors. On the PS4 go to Settings > Network > Test Internet Connection and follow the onscreen instructions to make sure the console can get online. Check that your PlayStation™Network online ID is linked to your EA Account. Go to your EA Account and Billing settings. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition … Try to contact your ISP, and see if the problem is on their side. I recently shipped my PS4 Pro to Playstation to do a warranty repair after spending many hours trying to fix the issue. Leave a message in the comments. Last Updated 2 minutes ago: PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. In the About me tab, scroll down to Connected Accounts. 1. PlayStation™Network. Is Playstation Network (PSN) down? See if the PlayStation™ Network is having any network issues. When your PS4 won't connect to wifi, it can be frustrating. ... Having issues with your console's connection? The issues is random and hard to explain to Playstation support team so I wrote a 1 page paper explaining the issue. Are you also affected? Our Fix & Connect tool will help you troubleshoot and improve your online experience. If your PS4 is having trouble connecting to the internet, you might want to narrow down where the problem is right away by determining if the issue is with your PS4 or with your Wi-Fi network. It took 1 month to get my PS4 Pro back. Rename your SSID ; If changing the network type still doesn’t fix it, try to rename its SSID in your router setting web page. Our Fix & Connect tool offers support if you can’t connect to the Internet, sign in to PSN or your online experience is poor. Visit Fix & Connect. Network Service Status Having issues with your console's connection? The network may be down due to maintenance. This issues does not happen to any other devices in my house. Or you can check on the article on ps4 won’t connect to the wifi. Do you want to know how to fix your PS4 not connecting to WIFI and other Network Issues? Also, devices like PS4 sometimes tend to go time out in 2.4GHz network, try to connect it to your 5GHz Wi-Fi network. The update reveals that most of the PSN's core features are offline, with engineers looking into the problems. Check which accounts are linked to your EA Account by checking your settings. Get help with PlayStation 4 and PlayStation 5 connection issues. 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