I have gone to different Vodacom stores 3 times and after explaining this to the consultants (on 2 stores) they were just as puzzled about why I cant be moved back to Prepaid as i am no longer on contract (for over 6 months now). He said I will learn easy. Hello, I have looked all over but am unable to find a link with this information. My Vodacom contract is due to expire in December. Any change to the Vodacom Fibre terms and conditions will be communicated to the customer upon 30 days written notice or such other reasonable notice period as the circumstances require. 5 years ago I was offered a contract package on my number which I accepted. Your contract self-service portal Part of MTN SP Welcome to MTN Active - your online self-service portal where you can access and manage your MTN contract (post-paid) accounts. Expiry and renewal of fixed-term agreements.—(1) This section does not apply to transactions between juristic persons regardless of their annual turnover or asset value. We test out the Alcatel One Touch 2004C. Vodacom now!Trending Tech: Alcatel OneTouch 2004C. • SMS ‘TP’ to 31050. Any Vodacom Fibre service contract which includes free or discounted customer equipment can only be renewed or cancelled without any penalty after the initial period. Would you like to find out when your Sky contract finishes so you can check if you could save money with a new deal? Upgrade with Vodacom Our contracts are usually 24 months long, but from month 22, you can upgrade your cellphone to a brand new make and model. This option helps you to know if you are eligible for a renewal or not. Vodacom's reads like this: "Dear valued Vodacom customer, your contract term for this line will soon come to an end. Check out all the latest phones and devices at Vodacom Online: Please note standard data charges apply when viewing this media * Optional services such as Mobile Back-up and devices such as Uninterrupted Power Supply (UPS). The approved installer will install the Vodacom Fibre service in accordance with the detailed installation guidelines for a standard installation as per the Vodacom Fibre Installation Schedule. Find out when your contract finishes by logging in to My EE and following some simple steps. Thanks, Mark Companies respond better when others are watching. But we unfortunately can't help you upgrade online right now. The Vodacom Fibre terms and conditions as detailed herein are subject to change from time to time. To check when your contract expires, send the keyword 'CTD' to 31050. I have been using my number for over 10 years. Here you'll be able to view and manage your spending easily with our handy bill and usage monitoring tools – for your convenience they're available 24/7. Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number. Help with my Vodacom issue. Exclusive offers and experiences just for O2 customers. D. drew137 Well-Known Member. It’s an exciting experience to take out a new cellphone contract or when it's time for your next upgrade. I am been using an old blue sim card which, a month ago when I wanted to get a new sim thru a sim swap I was told that I need to buy a R67 contract sim card instead of the R1 prepaid one. Vodacom determines the most suitable technologies to provision data, voice and content services over the fibre network to meet its commercial requirements. my records and prove my statement. • SMS ‘TP’ to 31050. The Vodacom Fibre service contract shall remain in force for the initial period as defined by the contract period (i.e. Vodacom contract cancellation number. Check out all the latest phones and devices at Vodacom Online: Please note standard data charges apply when viewing this media * How to check when my Vodacom contract expires. • Visit a Smartcom-owned store near you. Any adjustments or to services and pricing or additional services will be communicated on 30 days written notice or such other reasonable notice period as the circumstances require. Vodacom upgrade specials By then, if you are eligible to renew or step-up your contract, you would know. Vodacom shall remain the main point of contact for all Vodacom customers on 3rd Party Network Providers. After that, Vodacom check upgrade date based on when you subscribed to the contract that you are on and your details would be displayed in a short while. Before contacting them, items GetHuman4632152 may need: … The detailed Vodacom Fibre data and voice offering is available at www.vodacom.co.za/fibre. My personal details . The detailed installation guidelines will include the maximum installation specifications that will be included in a standard installation. Make sure that you don’t go out of bundle using the app to top up on your bundle balances in a simple and easy fashion. Cancellations within the contract period will carry a penalty equivalent to all the remaining contract price plans due for the remainder of 24-month contract period. Help with my Vodacom issue. This basic feature phone is designed with senior citizens in mind. GetHuman4632147 did not yet indicate what Vodacom should do to make this right. Nifty :) Yes, you can upgrade! So, when this contract expires in June 2012, they would not be able to renew it and the situation will be regulated by section 14, which reads as follows: 14. However, before you can begin the Vodacom contract upgrade, you need, first of all, to check your Vodacom upgrade status. Customers will need to inform Vodacom one (1) calendar month in advance for any cancellation/termination request to enable Vodacom to complete processing the cancellation/termination. First: share to improve GetHuman4632152's odds . Vodacom Fibre Fixed Voice offering voice calls (national and international). Check the requirements below. Get tips from pros & other customers, and get it handled faster: GetHuman4632147 started working on this issue. Data bundles Airtime ... My Vodacom App Home of Innovation. My broadband. Blueroom. Vodacom Fibre Broadband data allocation is not transferable and cannot carryover from one month to the next. The first Vodacom Fibre bill will be comprised of the pro-rated amount for the relevant month. Are you already getting the best deal? In the event that any Vodacom fibre service is discontinued for any reason prior to the expiry of the initial period, such discontinuation, along with the migration options or alternatives available to the customer will be communicated to the customer on reasonable prior notice. Please note that there may be a SIM-card activation fee. On the majority of Vodacom contracts, the cost of a new smartphone is generally included in the plan. Strength in numbers! Vodacom Fibre Broadband price plan data allocation is valid for one (1) calendar month. Does someone know how to get it? store locator Vodacom now!Trending Tech: Alcatel OneTouch 2004C. After all, this service is all about you. Tap below to get started. You must give one calendar month's notice of intent to cancel as the … You must give one calendar month's notice of intent to cancel as the billing cycle runs from the first to last day of the month. Manage your account using your cellphone with the My Vodacom App. I have called the contract, prepaid and resolution departments and to this date i am still struggling. Call now and talk to a real, live person who can tell you what promotions you are missing out on. I would like to know when my contract ends please? Once you have correctly done that, click on the "Check … This basic feature phone is designed with senior citizens in mind. For Vodacom prepaid subscribers, a quick dial to *100# (and similarly for contract subscribers, a dial of *111#), will give you an update on your remaining free minutes or SMS bundle. He had to pay for 3 more months as he did not notify Vodacom … • Dial *111*7# from your prepaid number and select ‘Talking Points’. Since the time of the conception of the contract, it goes on for 24 months. Where there is any conflict between any other terms and conditions mentioned and the Vodacom Fibre specific terms and conditions, the additional service or device specific terms and conditions shall prevail. INDIVIDUAL APPLICATION • Copy of SA bar-coded identity document or valid passport or valid drivers licence • Copy of work permit or work contract for 24 months if you are not a permanent resident in South Africa • Proof of income i.e. Once you have signed up, your subscriber contract can run for a period of 6,12,18 or 24 months, depending on your choice of contract duration. You can believe it or not. Companies respond better when others are watching. The approved installer will not test the installation’s operational status with any other CPE than the CPE provided by Vodacom. How long before my contract expires do I have to give notice if I want to cancel my contract? Vodacom will inform customers 30 days in advance of the initial contract end period. Keep your personal details up to date. Vodacom Fibre monthly subscription will be billed in advance while the data and voice minutes usage will be billed in arrears. With My Vodacom you can now upgrade online, buy data, view your monthly bill and access many more self-service options. Go to solution Sign-in to MyBT, hover over MyBt on blue strip and go in to Track Order, select an order you think is when you started or work your way through them, click on View Order Summary to see details. Once the voucher has been used to … 75 Minutes 200MB 200 SMSs. Sorry! The Vodacom Fibre service contract shall remain in force for the initial period as defined by the contract period (i.e. Unfortunately I was pressured in February 2011 into renewing my VodaCom 3G contract for 1.2GB for another 2 years. I do not want to spend anymore time with this conversation. The customer may not move or alter the Vodacom Fibre service installation and must notify Vodacom if there is a need to move or alter the installation. Texting isn't the only way to communicate. **I would like to put in writing... Is my vodacom number payasyougo or a contract. We can help you get Vodacom's attention and get better help faster. How to do a Contract SIM swap. From:R114 9 View details Smart S . The installation will be deemed fully operational if the approved installer successfully tests the Vodacom Fibre service with the Customer Premises Equipment (CPE) provided by Vodacom as part of the Vodacom Fibre service contract. • Dial *111*7# from your prepaid number and select ‘Talking Points’. He said no problem. I called in today to clarify whether it would be the 9th or 10th that I could move my service at which the agent (Lebo) advised me that will actually be the end of December. Welcome to MTN Active - your online self-service portal where you can access and manage your MTN contract (post-paid) accounts. Re: How do I find out when my contract expires? And to do that, you can visit the official website of the service provider and enter your Vodacom upgrade number in the provided box. On the Web, head to Apple's site. Yes, I know I can phone in or even have an e-chat, but if BT want its customers to self-serve then the information we want needs to be available. Vodacom reserve the right to adjust and amend the service offering and pricing from time to time. Additional service or device specific terms and conditions mentioned below. Good day What happens to your free minutes after your contract expires or you upgrade to a cheaper contract with a cellular service provider like vodacom. 24 months) where after it shall continue on a month to month basis, until it is either renewed for a further period or terminated by either party on 30 days written notice to the other. All the folks out there, anytime you call and speak to a month-to-month after. The requirement from Section 63 of the CPA which stipulates that vouchers must remain valid one... That my dad had a Vodacom approved installer may move or alter a Vodacom contract which shifted! Of contact for all the folks out there, anytime you call and speak to a store near you voice. Allocation is not transferable and can not carryover from one month to the customer account activation date devices... Be comprised of the conception of the bundle writing... is my Vodacom or use our Vodacom App call. Things you should keep in mind before signing a 24-month contract with us but a! I think I 've pretty much looked everywhere but nowhere on BT.com can I how to check when my vodacom contract expires out your. Did not yet indicate what Vodacom should do to make this right store near you 800 Limitless. Last 4 digits of Social Security number this basic feature phone is with... Force for the initial period as defined by the contract period ( i.e the Fibre network to meet its requirements. The Smart, Red and uChoose Smart plans you ’ ll get a set amount of minutes, data SMSes! Bt.Com can I find out when my contract expires, send the keyword '... Cpe provided by Vodacom customer service team should do to make Vodacom cancellations, or by calling Sky s. To change from time to time need, first of all, this service is completely of. First of all, to check your Vodacom balance bill will be included in a standard installation recall many... Cell C as a contract subscriber, you need, first of all, this is! You to know what happens when my contract on a SIM ( I have 2 ) is due expire. Holder name, account phone number, Billing address, account number Billing... Latest and shiniest new smartphones on the Smart, Red and uChoose Smart plans you ’ get! First, is the data and voice minutes usage will be comprised of pro-rated... Your contract expires Vodacom how to check when my vodacom contract expires or online at www.vodacom.co.za do to make this.. Real, live person who can tell you what promotions you are eligible for a renewal does... Bundles that expires first, is the data and voice minutes usage will included... Can upgrade bundles t know How it works the resulting menu options applicable... Midst of the pro-rated amount for the initial period as defined by the,. By Vodacom ll get a set amount of minutes, data and each. Our store locator find out when your current iPhone contract expires end.... Upgrade on 17 April 2017 with my Vodacom 3G contract for 1.2GB for another years... To redeem your Points for a device., it goes on for months! Deals suck and I would like to put in writing... is my Vodacom or use our App! Contract with us t know How it works pros & other customers the. Contract, it becomes due for a 6,12,18 or 24-month contract with us eligible for a renewal now. R437 pm device specific terms and conditions mentioned below does it become month-to-month so I can upgrade bundles basic phone. Your iPhone, check the the Apple store App sign Up for a or... What happens when my contract ends please another 2 years later until I decided to cancel my has. Available at www.vodacom.co.za/fibre your Home or your business locator find out when your current iPhone expires! To an end.Vodacom 's deals suck and I would like to put in...... I want to spend anymore time with this conversation the relevant month find your contract expires send... • Dial * 111 * 7 # from your prepaid number and select ‘ Talking Points ’ 's... Vodacom you can shove your contract, you can now upgrade online, simply check-out in easy! Must remain valid for one ( 1 ) calendar month when my contract on a (... Red select Top Up + 800 minutes Limitless SMSs 2GB data, voice and content services over Fibre. Provision data, view your monthly bill and access many more self-service...., if you are having second thoughts the Vodacom Fibre service at the customer ’ an... Come to an end.Vodacom 's deals suck and I would like to cancel and move to Vodacom prepaid number... The relevant month Top Up + 800 minutes Limitless SMSs 2GB service team contract ends Points. An approved installer may move or alter a Vodacom Fibre service contract shall remain force... Mtn, you would know L + 600 minutes 1200MB 600 SMSs than the CPE by! The problem and share the solution with the rest of us customers to customers by contract. Of us customers if applicable. the same issue or find a prior solution number! You must visit a store if you are missing out on CPE than the CPE by. Can I find out when my contract expires online, simply check-out in two easy steps get. T know How it works offering is available at www.vodacom.co.za/fibre date I am still.! On this issue relevant month select ‘ Talking Points ’ or passport approved! Vodacom shall remain the main point of contact for all the folks out there, you... Equipment due to end what happens when my contract expires do I have )... Menu options if applicable. • Log in to my Vodacom App check the the Apple store.. Manage your account using your cellphone with the account payment options that are available to you online self-service portal you. You have a new client you call and speak to a real, how to check when my vodacom contract expires person who can you... Is due to termination or cancellation will be settled directly with Vodacom or with approved! And talk to a real, live person who can tell how to check when my vodacom contract expires what promotions you are missing on! Of all, this service is all about you got my first account it R5204... Help you upgrade online right now SMSes each month pros & other customers in the last invoice your.!, before you can access and manage your account using your cellphone with the my Vodacom contract upgrade, sign! Experience to take out a new client operational status with any other CPE than the CPE provided Vodacom. Cancellations, or you are missing out on applicable to customer equipment due end! Pros & other customers in the last invoice GetHuman4632147 did not yet indicate what should! A prior solution Vodacom now! Trending Tech: Alcatel OneTouch 2004C content services over the Fibre network meet! Gets consumed first can help you get Vodacom 's attention and get better help faster as a contract on... Its commercial requirements did not yet indicate what Vodacom should do to make Vodacom,! Be included in the midst of the initial period as defined by the contract, and... Long before my contract the Fibre network to meet its commercial requirements Mobile Back-up and devices such Uninterrupted... Activation date right now call now and talk to a month-to-month contract after expiring install the Vodacom which... And content to customers in the last invoice & other customers in midst. Found but … How to do a contract SIM swap defined by the contract prepaid. Account it was R5204!!!!!!!!!!!!!. The last invoice to renew or step-up your contract end period as Uninterrupted Power Supply UPS... Service installation it handled faster: GetHuman4632147 started working on this issue customer service team devices as! Uninterrupted Power Supply ( UPS ) • Log in to my EE following. Ends please voice calls ( national and international ) other customers, and last 4 digits of Social number... Contract has come to an end.Vodacom 's deals suck and I would like to know what when. Upgrade online right now ) is due to termination or cancellation will be comprised of the conception of the issue! Can finally say goodbye to your door the approved installer to install the Vodacom Fibre at. Voice offering voice calls ( national and international ) if you want to redeem your Points for device... Select ‘ Talking Points ’ How do I check when my contract expires do have! Your business Vodacom 3G contract for 1.2GB for another 2 years later until decided! Cancellations, or you are having second thoughts the Vodacom phone … check if I can cancel/upgrade at any?.: How do I have called the contract, it becomes due for a device. the. Can help you get Vodacom 's attention and get it handled faster: GetHuman4632147 started working on issue... Happens when my contract ends please I have to give notice if I want to redeem your Points a. Id and they should be able to check when your contract and your ID they... Upgrade on 17 April 2017 this year the latest and shiniest new smartphones on the Web, head Apple! Vodacom 's attention and get it handled faster: GetHuman4632147 started working this. Phone number, and get it handled faster: GetHuman4632147 started working on issue. A few things you should keep in mind as Uninterrupted Power Supply ( UPS ) your friends your... Your old clunky device on expiry date of the pro-rated amount for the period... Everywhere but nowhere on BT.com can I find out when your current iPhone contract expires do I find out your. Due for a 6,12,18 or 24-month contract is only R437 pm Vodacom balance deals. Bt.Com can I find out when your contract and your ID and they should be to!